Governance

Transforming Governance

ACS partners with eGov Foundation to deliver CivicSpace, a comprehensive digital platform enabling ease of living for citizens through streamlined local governance solutions.

Why Local Governance Matters

Citizen Satisfaction
50 %
Citizens report improved satisfaction with public services delivered through digital platforms, offering greater convenience and accessibility.
Revenue Increase
10 %+
Digital platforms for tax collection and fee management increase local government revenue by reducing leakage and enhancing compliance.
Urban Growth
1 B+
More people will live in cities by 2050, with most growth occurring in Asia and Africa, requiring efficient governance systems.

Citizen Engagement & Revenue Mobilisation (CERM) Product Suite

Citizen & Commercial Services

  • Water & Sewerage Connections
  • Local Business License Issuing System
  • Residential Construction Permit System
  • Waste Management System
  • Birth & Death Certificate Issuance
  • Fire Safety Certification (NOC)

Revenue Mobilisation

  • Property Tax System
  • mCollect (demand-based revenue collection)
  • Water & Sewerage Bill Collection
  • Local Business License Collection System
  • Residential Construction Permit Collection System

Add-on Modules

  • Citizen Engagement Module
  • Citizen Complaint Resolution System
  • Works Management
  • Advanced Reporting
  • Document Management System
  • Integration with third party apps like ERP/FMS/Billing/Fleet Management

Comprehensive Monitoring Solutions

Our platform offers a comprehensive suite of advantages designed for municipal digital transformation:

Interoperable

Seamlessly integrates with existing systems and third-party applications.

Scalable

Adapts to any municipality size, growing with demand effortlessly.

Comprehensive

Covers a broad range of modules, from tax collection to citizen services.

Cost-Effective

Optimized for efficiency, reducing operational and IT overhead.

Resilient Architecture

Tailored to specific needs, ensuring flexibility and adaptability.

ATM Monitoring

Compartmentalized modules ensure system stability—one failure won't disrupt others.

Rapid Deployment

Designed for quick implementation, minimizing downtime and ensuring a fast go-live.

Our Impact Through CivicSpace

Digitisation through eGov's platform has benefited government employees by saving almost 19 hours of their time every week. Today the local government bodies are actively delivering services to the citizens.
Sri K Kannababu
IAS. (Centre), DMA, Andhra Pradesh