HEAL

Preventive AIOps for Autonomous IT

The first AI-powered solution designed to prevent IT issues before they occur, delivering disruption-free digital operations.

Recognize and respond to smaller issues before they become outages.

Redefining IT Operations

HEAL transforms IT operations with its flagship AIOps platform. Unlike traditional solutions that merely detect issues, HEAL prevents them before they impact your business.

Powered by patented machine learning, HEAL creates dynamic baselines of system behavior, continuously senses warning signals, performs root-cause forensics, and autonomously remediates problems.

How it works

Preventive Healing

HEAL prevents 95.5% of APM problems using lead signals.

Intelligent Observability

HEAL's strength lies in collecting the right metrics not just alert data. This leads to better causation and reduction of false alerts.

Explainable AI

Explainable AI helps you interpret the insights from its AI engine and is programmed to describe its purpose, rationale and decision making process.

Impact

1 M

Hours of downtime averted

10 %

Reduction in false alerts

0 B+
Transactions monitored daily
5 %

Reduction in MTTR

Core Capabilities

Early-Warning Anomaly Detection

AI predicts future incidents by analyzing deviations from baseline patterns across metrics, logs, and events.

Explainable AI & Alert Correlation

Contextualizes incidents with impact scores and causal relationships—reducing false positives by 96% and alert floods by 87%.

Root-Cause Forensics & Healing

Root-Cause Forensics & Healing Automates RCA using code snapshots and service dependency graphs with auto-remediation capabilities.

Advanced AI Technology

Transfer Learning

Accelerates anomaly detection by learning from similar system behaviors.

Self-/Semi-Supervised Models

Delivers improved precision with minimal setup time.

Data Agnosticism

Normalizes inputs from metrics, logs, events, and APM tools.

Industry Recognition

  • Named a Key AIOps provider by Forrester (Now Tech Q2 2022)
  • Recognized by TiE50 Award for 2021 innovation
  • Offers multi-certification security, compliant across SaaS and hybrid deployments
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