ESQ

Transforming Businesses Through Digital Innovation

ACS delivers comprehensive terminal monitoring solutions, enabling financial institutions to achieve unparalleled operational visibility across self-service and digital channels.

Navigate your self-service/cash-point network with precision. With ESQ’s agile, independent, vendor-agnostic and cloud-based solutions, you gain full control over your network operations. Achieve unparalleled efficiency and stay ahead of the curve.

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Global Impact & Trusted Expertise

Years of Experience
1 +
We been a trusted provider in financial monitoring for over 25 years.
ATMs Monitored
0 M+

Our Solution is monitoring one out of every three ATMs worldwide.

POS Systems
1 M+

Comprehensive coverage across global POS networks.

Comprehensive Monitoring Solutions

ATM Monitoring

Real-time monitoring with hardware-independent monitoring mechanism. Track availability, device status, cash levels, and fault events across diverse networks.

POS Analytics

Granular data analysis for POS transactions, monitoring network performance, availability, and key transaction KPIs to optimize deployment and enhance accountability.

Enterprise Transaction Monitoring

Unified visibility across all transaction channels with switch-based monitoring for proactive issue detection and comprehensive business intelligence.

Comprehensive Monitoring Solutions

Operations Bridge

ESQ’s flagship solution transforms ATM management with real-time monitoring, process automation, and actionable insights, helping you save time, reduce costs, and boost performance.

Incident Management

Comprehensive workflow-driven incident management and tracking, with automated ticket creation.

Data Edge

Unlock the true power of your data with DataEdge –a streamlined solution that consolidates disparate data sources, providing on-demand analytics and insights to optimize performance and fuel business growth.

Cash Optimizer

Maximize ATM uptime, enhance cash levels, and reduce costs with Cash Optimizer—an AI-powered forecasting and management solution that predicts each device’s unique cash requirements with exceptional accuracy.

Comprehensive Monitoring Solutions

Data Analyzer & Reporting

The Report Portal offers industry-standard reports covering availability, cash, faults, and transactions.

  • Dynamic content with Open XML standards support
  • Scheduling, storage, and email dispatch capabilities
  • Superior root cause analysis capabilities

OB Mobile

Specialized mobile application enhancing productivity for field staff, vendors, and branch managers with on-the-go incident management and remote command execution.

Why Choose ACS ESQ Solutions?

Strategic Alliance

Authorized ESQ partner bringing 25+ years of expertise in business transaction monitoring used by 150+ major banks worldwide.

Robust Security

PCI-DSS compliant with secure 3-tier architecture, RBAC, SSO integration, and comprehensive auditing.

Switch Integration

The only solution leveraging Switch-based monitoring for unparalleled reliability and near 100% uptime.

Global Footprint

Established presence across APAC, Middle East, Europe, and Africa with successful deployments at major financial institutions.

End-to-End Support & Accelerated Value

Proof of Concept

Rapid POC setup bypassing traditional RFP complexities.

Implementation

Comprehensive configuration, training, and deployment with local teams ensuring regulatory alignment.

Continuous Support

Ongoing maintenance and updates through subscription-based service establishing sustainable revenue streams.

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