1. Overview
Intellect Design Arena Ltd, a global provider of digital banking solutions, partnered with Amossys Consulting Services to support complex core banking system (CBS) implementations and upgrades for financial institutions in Africa. This collaboration provided Intellect with access to highly skilled consultants with deep domain and regional experience to help their end clients modernize their digital infrastructure.
2. Challenges
Financial institutions in Africa were modernizing their digital infrastructure to meet new regulatory requirements, enhance digital banking capabilities, and replace legacy platforms. To successfully execute these complex projects, Intellect needed skilled consultants with expertise in CBS platforms, particularly in the regions where their end clients were located.
3. Solution
- Exim Bank, Tanzania: Consultants led the migration from a legacy CBS to an upgraded version, conducted module testing for key functionalities, supported change management, and trained bank staff to ensure business continuity.
- Ahadu Bank, Ethiopia: A consultant supported the rollout of the Intellect Digital Core (IDC) platform, coordinated environment setup, facilitated integration with payment and compliance systems, and provided support for User Acceptance Testing (UAT) and production deployment.
4. Outcome
- Reduced Downtime: The on-ground presence of expert consultants ensured a seamless transition with minimal operational disruption.
- Faster Delivery: Onsite support enabled quicker issue resolution and communication, streamlining project execution.
- Enhanced Quality: The consultants’ regional domain knowledge improved the accuracy and effectiveness of the implementations.
- Strengthened Partnership: The successful projects reinforced Amossys’s position as a long-term strategic partner for Intellect Design Arena Ltd.